Friday 23 October - Sunday 25 October: Technical issue

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases. We are planning on the basis that this could continue for a period of time including for the remainder of this week.

If you would like to make a new complaint, please complete our Complaint Checker.  

Please be assured we are doing all we can and will provide updates on our website.  

For an all service update: Service update | SPSO

Decision Report 201602606

  • Case ref:
    201602606
  • Date:
    February 2017
  • Body:
    Bridgewater Housing Association Ltd
  • Sector:
    Housing Associations
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    applications, allocations, transfers & exchanges

Summary

When Ms C moved to a new property, she suffered from anti-social behaviour and felt that this was related to the previous tenant. During our investigation we noted that the housing association was not aware of any reason why Ms C might experience anti-social behaviour. We therefore did not uphold Ms C's complaint.

Updated: March 13, 2018