Wednesday 21 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

We are planning on the basis that this could continue for a period of time including for the remainder of this week.

If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.  

Please be assured we are doing all we can and will provide updates on our website. 

For an all service update: Service update | SPSO

Investigation Report 200402347

  • Report no:
    200402347
  • Date:
    June 2006
  • Body:
    South Ayrshire Council
  • Sector:
    Local Government

South Ayrshire Council - Ombudsman received confirmation from the Secretary of Tarbolton Tenants and Residents Association (the Association) that Councillor C had been asked to pursue a complaint on their behalf against South Ayrshire Council (the Council). Their complaint was that the Council had attempted to influence the outcome of a Public Local Inquiry.

Updated: December 11, 2018