Wednesday 21 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.

We are planning on the basis that this could continue for a period of time including for the remainder of this week.

If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.  

Please be assured we are doing all we can and will provide updates on our website. 

For an all service update: Service update | SPSO

Investigation Report 200501358

  • Report no:
    200501358
  • Date:
    June 2006
  • Body:
    South Lanarkshire Council
  • Sector:
    Local Government

South Lanarkshire Council - complaint was from a man (Mr C). Mr C complained to South Lanarkshire Leisure Trust Ltd (the Leisure Trust) about the choice of music being played at one of the body's swimming pools.

Updated: December 11, 2018