Complaint about a GP Practice in the Forth Valley NHS Board area - complaint was from a woman (referred to in this report as Ms C) about the care and treatment which she received from her local medical practice (the Practice) prior to her diagnosis with breast cancer.
Wednesday 21 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200502186
Updated: December 11, 2018