Wednesday 21 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200802628 | Midlothian Council | July 2010 | View PDF |
| 200901320 | Lanarkshire NHS Board | July 2010 | View PDF |
| 200901871 | Lothian NHS Board | July 2010 | View PDF |
| 200903057 | A Medical Practice, Highland NHS Board | July 2010 | View PDF |
| 200903306 | Borders NHS Board | July 2010 | View PDF |
| 200802131 | Scottish Ambulance Service | June 2010 | View PDF |
| 200802381 | Lanarkshire NHS Board | June 2010 | View PDF |
| 200802831 | Greater Glasgow and Clyde NHS Board | June 2010 | View PDF |
| 200802989 | Greater Glasgow and Clyde NHS Board | June 2010 | View PDF |
| 200900221 | The Highland Council | June 2010 | View PDF |