Wednesday 21 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201601493 | A Medical Practice in the Forth Valley NHS Board area | July 2017 | View PDF |
| 201602616 | Fife NHS Board | July 2017 | View PDF |
| 201601952 | Grampian NHS Board | June 2017 | View PDF |
| 201603725 | Lothian NHS Board | June 2017 | View PDF |
| 201508474 | The City of Edinburgh Council | May 2017 | View PDF |
| 201601342 | Lanarkshire NHS Board | May 2017 | View PDF |
| 201507556 | Tayside NHS Board | April 2017 | View PDF |
| 201507587 | Greater Glasgow and Clyde NHS Board | April 2017 | View PDF |
| 201508324 | Highland NHS Board | April 2017 | View PDF |
| 201600216 201600283 201600284 | A Dental Practice and two dentists in the Forth Valley NHS Board area | April 2017 | View PDF |