Wednesday 21 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 202105840 | Fife NHS Board | December 2023 | View PDF |
| 202200588 | Ayrshire and Arran NHS Board | August 2023 | View PDF |
| 202202065 | Forth Valley NHS Board | August 2023 | View PDF |
| 202100560 | A Medical Practice in the Lanarkshire NHS Board area | May 2023 | View PDF |
| 202101928 | A Medical Practice in the Ayrshire and Arran NHS Board area | May 2023 | View PDF |
| 202105473 | Highland NHS Board | November 2022 | View PDF |
| 202001373 | Lanarkshire NHS Board | June 2022 | View PDF |
| 201903280 | Water Plus Select Ltd | March 2022 | View PDF |
| 201908445 | Water Plus Select Ltd | March 2022 | View PDF |
| 202002915 | Greater Glasgow and Clyde NHS Board - Acute Services Division | January 2022 | View PDF |