Wednesday 21 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200500696 | Scottish Executive Environment and Rural Affairs Department | April 2006 | View PDF |
| 200501298 | A Medical Practice, Forth Valley NHS Board | April 2006 | View PDF |
| 200501353 | Dumfries and Galloway Council | April 2006 | View PDF |
| 200501450 | South Lanarkshire Council | April 2006 | View PDF |
| 200501587 | A Medical Practice, Forth Valley NHS Board | April 2006 | View PDF |
| 200501685 | West Lothian Council | April 2006 | View PDF |
| 200501960 | Shettleston Housing Association | April 2006 | View PDF |
| 200502271 | Renfrewshire Council | April 2006 | View PDF |
| 200402344 | Perth and Kinross Council | March 2006 | View PDF |
| 200500136 | Argyll and Clyde NHS Board | March 2006 | View PDF |