Wednesday 21 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200501862 | Renfrewshire Council | February 2006 | View PDF |
| 200400338 | Tayside NHS Board | December 2005 | View PDF |
| 200401461 | Lothian NHS Board | December 2005 | View PDF |
| 200401824 | Lothian NHS Board | December 2005 | View PDF |
| 200500720 | Clydebank Housing Association | December 2005 | View PDF |
| TS.0135_03 | Greater Glasgow NHS Board | December 2005 | View PDF |
| S.116-02-03 | West Lothian Healthcare NHS Trust | November 2005 | View PDF |
| TS.191-03 | Ayrshire and Arran Primary Care NHS Trust | November 2005 | View PDF |
| TS.42-04 | Lanarkshire Acute Hospitals NHS Trust | August 2005 | View PDF |
| TH.0003-02 | Scottish Executive Enterprise, Transport and Lifelong Learning Department | July 2005 | View PDF |