Wednesday 21 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| S.19-03-04 | Fife Acute Hospitals NHS Trust | June 2004 | View PDF |
| 20374 | East Ayrshire Council | March 2004 | View PDF |
| S.47-03-04 | General Practitioners Lothian Area | February 2004 | View PDF |
| S.106-01-02 | Grampian University Hospitals NHS Trust | February 2004 | View PDF |
| H.14-01 | Scottish Executive Environment and Rural Affairs Department | January 2004 | View PDF |
| H.24-02 H.54-02 H.58-02 | Scottish Executive Environment and Rural Affairs Department | December 2003 | View PDF |
| S.28-03-04 | Medical Practice Lothian Area | December 2003 | View PDF |
| S.31-02-03 | South Glasgow University Hospitals NHS Trust | September 2003 | View PDF |
| S.9_02-03 | North Glasgow University Hospitals NHS Trust | September 2003 | View PDF |
| 21085 | Falkirk Council | September 2003 | View PDF |