Wednesday 21 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| S.131-01-02 | Lanarkshire Primary Care NHS Trust | September 2003 | View PDF |
| S.64-02-03 | General Practitioner Renfrewshire Area | August 2003 | View PDF |
| 10932 | Falkirk Council | July 2003 | View PDF |
| S.119-02-03 | General Practitioner Lanarkshire Area | June 2003 | View PDF |
| S.195-01-02 | South Glasgow University Hospitals NHS Trust | March 2003 | View PDF |
| S.170-01-02 | Argyll and Clyde Acute Hospitals NHS Trust | March 2003 | View PDF |
| S.47-01-02 | Tayside University Hospitals NHS Trust | March 2003 | View PDF |
| S.16-02-03 | Renfrewshire Emergency Medical Service | February 2003 | View PDF |
| S.181-01-02 | Borders General Hospital NHS Trust | February 2003 | View PDF |
| S.171-01-02 | General Practitioner Lothian Area | December 2002 | View PDF |