Friday 23 October - Sunday 25 October: Technical issue
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases. We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to make a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508040 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508103 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508127 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2017 |
| 201508148 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508271 | Scottish Prison Service | policy/administration | Some upheld, recommendations | January 2017 |
| 201508338 | North Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2017 |
| 201508370 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201508390 | Scottish Prison Service | downgrading | Some upheld, recommendations | January 2017 |
| 201508405 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, recommendations | January 2017 |
| 201508421 | West Lothian Council | primary school | Not upheld, no recommendations | January 2017 |